Terms & Conditions

Rodpro 150cc T/a Garage & Tool Supplies

The term ‘Garage & tool supplies‘ or ‘we‘ or ‘us‘ refers to the owner of the website whose adress is 72a Kasteel rd Lynwood Glen Pretoria. The term ‘you‘ refers to the user or viewer of our website.

1. Terms
By accessing this web site, you are agreeing to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with using any applicable laws. If you do not agree with any of these terms, you are prohibited from or accessing and entering the site. We do not market to children, nor do we sell products or services for purchase by children. We do sell products and services for end use by children, but for purchase by adults. If you are under 18, you may use our site only with consent from a parent or guardian.

2. Payment Options
Payment can be either via PAYFAST and/or Electronic Fund Transfer (EFT) if prefered Please note that credit card processing is done trough the South African company PAYFAST and will appear on your statement as PAYFAST. This meaning we do not receive any details of your credit card directly. More info on them please visit – https://www.payfast.co.za/

3. Pricing
We try to keep our Online Shop pricing as accurate as possible, but pricing is subject to change without prior notice. If there is a price increase or decrease you will be notified.

4. Shipping & Returns
Shipping Information:
Products ordered online will be shipped to you via the shipping method selected during check out.
Please note that approximate delivery time is 2-4 business days from receipt of, or proof of payment, for your order.
Please note that collections can be made during the following hours (9am to 4pm, Monday to Thursday, 8am-3pm Friday) with prior arrangment.

We fill all in-stock orders as soon as possible. Due to normal variations in order volume, this may be up to 2-4 business days. We make no guarantee of same-day shipping. Once your order has shipped, a Shipping Confirmation email, with tracking information if applicable, will be sent asap. We do not accept Cash On Delivery orders unless prior arrangment has been made. We cannot be held responsible for damaged, lost, or stolen packages. We will file claims for those that are insured. Please contact us directly to initiate a claim. We will not be responsible for incorrect spelling of street names resulting in failed deliveries. Any packages undelivered will be sent to the nearest Aramex and it is your responsibility to track the package once it has been sent. You will be liable for any extra costs incurred due to undelivered packages.

Shipping Costs
Actual shipping costs are calculated during checkout. For an estimate before checkout, please add the items you intend to order to your cart, then click checkout. This will provide a list of estimates for the shipping methods available to your selected destination. With bigger Items/Equipment please contact us for delivery options.

Domestic (South Africa)
This is for shipping addresses within our borders. We make use of Aramex couriers on our website and it can be selected and prepaid during the checkout process. You can arrange your own couriers for collection, please make use of the pickup from store option during checkout and contact us to arrange pickup.

International
This is for any shipping address outside South Africa. Currently we do not offer any courier options for international deliveries. Please arrange your own courier service to pick up the package at our office.

5. Returns
In the unlikely event that you receive an item/s that has damaged during shipping or an item that is faulty in any way, please contact us immediately (within 48 hours of receipt) so we may assess the situation and arrange for an exchange, replacement or refund.
Should a refund then be applicable, this will be done within 7 days of us receiving the goods.
If you are dissatisfied with your order for any reason, you can return your items to us for a prompt refund or exchange. The following limits apply for returns:
All products returned are for the customer’s account and we will not be held responsible for the loss or damage of any products during the return process.
Please note that if items are sent back immediately with the courier company that is delivering, the cost of the return will be deducted from the refund.Refunds for items returned within 7 days of the purchase date will be credited in the full amount (excluding shipping charges).
Items must be returned for refund or exchange within 7 days of original online purchase
Items and packaging must be received in new saleable condition and must include all original items, parts and manuals
Return package must include copy the original invoice. We reserves the right to charge up to 20% restocking fee or refuse the return should the above conditions not be met. All goods are subject to manufacturer warranty. Life time warranty items will be covered for problems relating to material defects, faulty workmanship and non-normal wear and tear. Life time warranties do not cover movable working part items, negligent or inappropriate application and will be assest by the importer- their desicion is final.

Should we quote you on goods that are specially imported and/or manufactured for you, and you accept the quote via payment or by an official order, it means that your order is Non Cancellable and the goods are Non Returnable.

6.Out of stock items
We recommend contacting our office to inquire about the exact lead time and ordering method of items that are out of stock.

7. Limitations, Errata & Revisions
In no event shall Rodpro 150CC or its suppliers be liable for any damages (including, without limitation, damages for loss of profit or due to business interruption) arising out of the use or inability to use the products we sell. Neither any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
The Website and all Content on the Website, including any current or future products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content.
We may make changes to the products on its web site at any time without notice. Items appearing on Our web site could include typographical, photographical and technical, errors. We do not warrant that any of the products on our web site are accurate, complete, or current.

8. Website Terms and Conditions Changes
We may revise these terms of use for our website at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Governing Law
Any claim relating to Ropro150CC website are governed by the laws of the South Africa without regard to its conflict of law provisions. This confidentiality policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.

9. Links
The inclusion of any link does not imply endorsement by us of any of these sites. Use of any such linked web sites are at the your own risk.You may not create any link to any pages of this site without written consent from us.

13. Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.